Cooperative Research Centres

Mapping pathways [systems, processes, structures and relationships] that contribute to improving the culture of hospitals for Aboriginal patients

CRCAH Project No: CP171

Administering Organisation:
CRCAH

Program Manager:
Barbara Beacham, Comprehensive Primary Health Care Health Systems and Workforce

Project Leader:
Alwin Chong

Team Members:
Donna Odgaard, RAH Liaison Officer

Contact Details:
Mr Alwin Chong
Aboriginal Health Council of SA
Tel: 03 8132 6700
Email: alwin.chong@ahcsa.org.au

Funding Sources:
CRCAH

Partners Involved:

  • Aboriginal Health Council of South Australia
  • Royal Adelaide Hospital
  • CRCAH 
Project Summary:
This project represents a sub-project within the broader scope of CRCAH work known as Improving the Culture of Hospitals. It is a collaborative project between the AHCSA/RAH and the CRCAH, which aims to formally record activity undertaken by the AHCSA around implementation of the RAH Aboriginal and Torres Strait Islander Action Plan, which focuses on improving hospital culture for Aboriginal patients, in relation to their treatment and experience. The information generated by the study will feed into quality improvement initiatives at the RAH, as well as into the CRCAH Improving the Culture of Hospitals project.

Summary of Projected Outcomes:
It is anticipated that a range of potential outcomes, flowing to AHCSA, RAH and other sectors will arise from the project: Key outcomes include:

  • Documenting current protocols
  • Documenting the (cultural reform) strategy within the hospital, so it can be used to create increased trust with Aboriginal community and patients using the RAH
  • Documenting short term outcomes associated with implementing the RAH Aboriginal and Torres Strait Islander Action Plan
  • Identifying gaps or areas to be strengthened through subsequent work
  • Assisting with hospital performance management in relation to dealings with Aboriginal and Torres Strait Islander people, including influencing service delivery; particularly the transition from presentation to admission as an inpatient, and in relation to the hospital interface with the primary health care sector.

Summary of Project Implementation:
A qualitative case study approach will be used to document activity in relation to recording the implementation activity in the first year of the RAH Aboriginal and Torres Strait Islander Action Plan. Key data sources will include the RAH Aboriginal and Torres Strait Islander Strategy, meeting minutes and other relevant documents, interviews with key informants.

Timeline:
The project milestones were as follows:

February 2007 -  SPR completed
Research officer employed and project reference group established

March 2007 - Data collection commenced

April 2007  - project report finalised and disseminated
 

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